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January 4, 2001
 

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October 2000 Newsletter


In This Issue:

Newsletter Archive


World Workplace Recap

WE WON!!

While athletes from the United States were picking up the gold in Australia, members of the Central Ohio IFMA Chapter were receiving their share of awards at the World Workplace 2000 conference in New Orleans.

Central Ohio IFMA received the Chapter Award for Web Communication in the medium-sized chapter category. The plaque award was accepted by Mark Leder, the chapter's webmaster, at the Awards of Excellence gala September 19.

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The chapter won the award for providing timely and relevant information to its members via the Internet. This included a calendar of events, cross-country job postings, press releases, links to chapter sponsors, board and committee contacts, links to other facility management Web sites, and an online membership application.

Some 20 persons from the chapter were on hand to see Leder accept the award and to culminate a three-day conference which actually began as early as the preceding Friday for a number of members who hit the Big Easy a little early for relaxation and recreation.

The early arrivals had a Friday dinner at Café Sbisa, featuring Cajun and Creole cuisine. The next day the group divided into the so-called "semi-professional golfers" and joined Interface in the annual IFMA golf outing and the non-golfers, who did the "tourist bit," roaming the streets of the city and visiting the Garden District, the French Quarter, and some of the unique cemeteries where all burials are above ground because the city is some five feet below sea level.

On Saturday night, many dined at Emeril's, Emeril Lagasse's (the TV gourmet) restaurant. It was a true feast and experience for the diners --a nine-course meal that took three and one-half hours. But even that failed to satisfy the appetite of several who went to a jazz brunch the next day at the Court of Two Sisters, another famous New Orleans restaurant. Afterward it was to the golf course for some and a tour of plantations for others.

Sunday evening chapter members attended the World Workplace welcome reception at Mardi Gras World, a factory that manufactures the large floats that are used in the annual parades.

And just when everyone was having a good time, things got serious with a number of seminars and presentations. Some of the members' favorites were:

  • Build It and They Will Stay -Secrets to Employee Retention.
  • Strategic Planning While White Water Rafting
  • Organizational Leadership in the 21st Century.
  • Creating a Better Workplace, a presentation by chapter member Chuck First from Nationwide.

The overwhelming favorite among the keynote speakers was Susan O'Malley, who offered an "uplifting and enlightening" presentation called The Seven Rules of Business Success. Highlights of her address included such sage advice as:

  • Make your bed everyday.
  • Make a plan and stick to it.
  • Plan your work and work your plan
  • Outwork everybody.
  • Set expectations.
  • When you mess up, make it right.
  • Do the right thing.
  • People make the difference.

Following Monday's events, members enjoyed a delightful cocktail party at the Contemporary Museum of Art. Mannington sponsored the party.

Much of the credit for the strong representation from the Central Ohio Chapter goes to Stephanie Segall of Singer Wallcoverings, education co-chair, and World Workplace 2000 chairperson. Not only did Segall promote World Workplace 2000 for the chapter, she was responsible for the entire program of events for the chapter for the second consecutive year. Janeen Carson and Mark Haberman ably assisted her in her efforts.

(Segall and Ken Mulligan also reportedly shared the award for late-night party stamina.)

Chapter members attending the event are:

Stephanie Segall, Janeen Carson, Mark Haberman, Ken Mulligan, Sally Gardner, Vicki Simons, Craig Thomas, Jim Yankle, Dorothy Leachman, Angie Castner, Bob Pulsfort, Bob Davis, Carl Nijak, Stephanie Patton, Joyce Cavin, Gary Nuss, Eileen Smith, Lin Smirniotopoulos, Tom Logsdon, and Mark Leder.

Next year's convention will be in Kansas City, and, yes, if you have questions concerning it, call Stephanie Segall at (614) 717-9957. She's into it for a third year.


September Program Recap

Making Sense Out of The Information Technology Alphabet Soup

Using a single strand of wire to help illustrate his message, IFMA Webmaster Mark Leder leapfrogged across 150 years of Western Civilization in 60 minutes to bring a modicum of understanding of the rapid development of informational technology (IT) and its incredible impact on today's and tomorrow's world.

Leder made his IT journey with members of the Central Ohio IFMA Chapter during his discussion at the Fawcett Center September 13 on "Making Sense out of the Informational Technology Alphabet Soup."

 

Leder pointed out that the strand of wire is symbolic of the development of IT since wire was first used in the 1840s to transmit Morse Code. Subsequent inventors realized its capability as a carrier of voice, light, and radio sound waves until it exploded into a maize of what is now an "entirely wired nation." He added that this explosion has created numerous new businesses and opened vast new worlds for millions of people.

Leder took his audience through much of the basic terminology of the current IT world. This included the operation of local and wide area networks (LANs and WANs) and the differences between the Intranet, Extranet and the World Wide Web, or Internet.

Leder said the Intranet and Extranet are technologies being increasingly utilized in the workplace. The former is the system that enables individual businesses and organizations to communicate exclusively within their branches or divisions regardless of location. The Extranet, a virtual private network (VPN), enables employees to be connected to their offices from home and to be protected with a secure firewall.

He also discussed the various means by which information is now transmitted, such as with Ethernet, the most prevalent wiring in place for LAN use; Token Ring, also used in LANs and with a reduced frequency of data corruption during the transmission; and ATM, or asynchronous transfer mode, which is being used in both LAN and WAN environments.

The ATM is a cell-based data passing system or "belt" that is always moving at exceptionally high speeds and is better suited to the high bandwidth needs of data intensive traffic and broadcast video.

Leder cited several trends of the future, including:

  • More efficient cellular systems and an expansion of wireless communications for persons working in the field, i.e., service personnel and those at building or construction sites who would need to more efficiently access specific and detailed data to resolve problems.

  • Convergence of transmission systems such as television, computer, and telephone into a common multi-function box. While this remains several years away for home use, convergence would be a cost-reduction factor in the business world, especially in new buildings.

  • Increased use of biometrics for computer security. With passwords being the weakest security point in a network, more and more emphasis will be placed on computer identification through the use of eyes, fingerprints, or faces.

  • Network appliances, which will become more prevalent in the consumer arena. Of particular importance are those that will monitor various mechanisms within the home, such as a refrigerator, alerting owners and their service providers to problems if and when they occur. This service model is similar to one that has been in use for many years by alarm companies.

  • The advent of communication over electric lines. As deregulation of electric utilities occurs, these companies can be expected to use their existing infrastructure to transmit data. However, issues such as slower speed, technological limitations, and competing technologies may hinder or stunt its widespread deployment.

For those who missed the program or want more information, copies of the slide presentation and handouts are available for download at Leder's website: http://www.markleder.com and click on the links button at the upper right.


Meet The Member

Robert S. Davis

Robert S. Davis, Ltd.

For more than 35 years, Robert S. Davis, Columbus architect and president of Robert S. Davis, Ltd., with offices in Powell, has been involved in every phase of project development from conception through construction.

This includes commercial, institutional, educational, residential, religious, correctional, and government projects that have ranged in size and complexity from several thousand dollars to multi-million-dollar projects requiring multi-disciplined teams.

His hands-on experience in overseeing projects with an overall construction value of over one billion dollars has provided Davis with the knowledge to develop practical and efficient design and management techniques and skills.

During these years, he found time to put on several other hats, including those of author, teacher, and community servant. He also became a member of the Central Ohio IFMA Chapter where he has served as a board member since 1996, and as co-chair of the Associate Relations Committee.

Davis, a graduate of The Ohio State University with a degree in architecture, has worked in numerous capacities throughout his career, including:

Architect with Design Associates Architects; architect with the Columbus Board of Education and with Dalton Dalton Little Brubaker Brandt; director of contract administration for Prindle & Patrick Architects; and president and chief operating officer of Project Services Management, Inc.

In addition to his current position, Davis is President of Davis • McMackin, Inc., a corporation he established in 1992 to bring the concepts of total quality management to the design and construction process.

Davis believed that sophisticated owners were demanding better quality in the buildings they built or renovated, and better quality in the services provided by their consultants.

The success of this philosophy resulted in numerous requests for complete architectural service and led to the establishment in 1995 of Robert S, Davis, Ltd. to provide a complete array of architectural services.

Davis contends that teams of clients and design professionals working together implement successful projects, and he has assembled a group of highly qualified, team-oriented professionals within his company.

Davis' work can be seen throughout Ohio and in other parts of the country as well.

For instance, he has been the architect of record for all corporate projects of the W. W. Williams Co. since 1993; for numerous new building and renovation projects at both Ohio University and Ohio State, and at the University of Washington in Seattle; for projects at The Columbus Academy, St. Joseph Montessori School, Columbus College of Art and Design, and the Columbus Museum of Art.

Davis also serves as a special consultant to the board of the Methodist Theological School of Ohio, is a board member of the Central Ohio Crittenton Family Services, member of the board of Church Location and Building for the Columbus North District of the United Methodist Church, board member of the Austin E. Knowlton School of Architecture Alumni Association at Ohio State, board member of the Columbus AIA, and was chairman of the Linworth Methodist Church Building Committee from 1995-98.


Sponsor Spotlight

King Business Interiors

When Darla King couldn't convince a couple of office furniture companies for whom she had worked to give a family-owned Michigan company a stronger sell, she decided it was time to do it herself.

So, less than two years ago she formed King Business Interiors, 6155 Huntley Rd., and began developing a full-service contract furniture dealership, specializing in Haworth furniture. The company offers numerous other lines, but Haworth is the showcase.

At the end of her first year, she and her five employees had recorded $6 million in sales; this year, sales have doubled and her employees have increased to 26.

If all goes according to her five-year plan, King expects sales of $35 million --about $15 million below those she considers her major competitors-- and a workforce of about 50.

"It's a doable plan," she says, "because there is so much business in the Columbus area and because we have compiled all of Haworth (the Michigan company) under one roof and will be the one to continue to serve our customers. We want a real strong base to show we will be there for them in the future."

King maintains that Haworth, founded in 1948 in Holland, Mich., and a leading designer and manufacturer of quality office furniture, had been "lost in the shuffle" in the Columbus market.

She had an extraordinary feeling about the company, especially after achieving personal sales volumes of $3 million and $5 million of Haworth products in 1997-98. Failing to convince others of the need to promote and sell the line, she said, "I'll do it myself!"

King Business Interiors is ranked within the top 15 percent of all Haworth dealers nationwide and has been selected to receive exclusivity for Haworth products in the Columbus market, only one of two dealers nationwide to receive this accomplishment.

During the time King has been in business, the company has provided furniture services to numerous companies in central Ohio and throughout the country. These companies include American Electric Power, Honda of America, Verizion Wireless, Limited Store Planning, State of Ohio, Longaberger Co., and Abercrombie & Fitch.

The company also has refurbished smaller facilities such as a bar/restaurant, golf course clubhouses and dining rooms, and a sorority house at The Ohio State University. King had redecorated the house some 15 years earlier, and King was the person the sorority's alumnae association tracked down for this job.

In addition to a strong growth in sales and personnel, King Business Interiors also has made a significant investment in the "back end of the business," customer service, project management, delivery, installation, and warehousing and asset management. To accomplish the latter, the company acquired a 40,000-square-foot warehouse and distribution facility in January that is already nearing its storage capacity.

King brought with her a "team concept" of doing business. The team is created at the initial point of contact to fit the customer's needs. The team consists of a sales professional who drives the price and budgeting; a design professional who spearheads the aesthetics, space utilization, and code adherence; a customer service professional who manages the order entry, order verification, and scheduling of delivery; and a product manager responsible for installation planning, installation coordination, and final inspection.

King also is an avid supporter of the IFMA Central Ohio chapter, a sponsor who sees the organization as "someone people can reach out to for solutions when they feel isolated with problems." She added that IFMA has opened a lot of doors in this respect but still needs to have more "general gatherings or mixers" where more facilities people will have an opportunity to network and become members.

The King family --husband, Dave, a vice president with the company; son, Chris, a student at Otterbein; and daughter, Chelsea, a fifth grader-- resides in Clintonville.

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